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Desktop Services Engineer

Company: Battelle Energy Alliance
Location: Idaho Falls
Posted on: January 15, 2021

Job Description:

Description-Does a career focused on changing the world's energy future intrigue you? If so, we might have just the opportunity you're looking for!

Idaho National Laboratory's (INL) Operations group within our Information Management organization is seeking a forward-thinking professional interested in exploring a technical career at INL as a Desktop Services Engineer.

Responsibilities Include:

Configuration Management Desktop Service- Primary System Center Configuration Manager (SCCM) Engineering:


  • Work with minimal direction from INL internal staff to ensure effective and efficient delivery of SCCM services (images, software deployments, logs, reports, maintenance) to INL
  • Support the development and design of new methodologies to deploy images with varying levels of interaction dependent on client needs and customization's
  • Support the design of Windows 10 INL standard image using SCCM task sequence methods. Creates, tests and maintains said image.
  • Specifies design of techniques to deploy, replace, and remove applications enterprise-wide using SCCM methods.
  • Engineer reports based on data gathered by SCCM including enterprise-wide hardware specs, license information, deployment statistics, vulnerability assessments, and more as the need arises.
  • Support the coordination of daily, weekly and monthly SCCM authorized tasks including but not limited to monitoring system status, interpreting warnings and errors in system logs, investigating devices not communicating via the SCCM client, lead instances of duplicate MAC addresses and duplicate device objects, examine discovered IP subnets and boundaries and confer with the networking to ensure accuracy.
  • Support tasks for creating, delivering, and monitoring patching activities through SCCM.


    Minimum Requirements:


    • Level 2- Bachelor's degree plus 2 years of relevant experience or at least 8 years relevant experience in lieu of degree.
    • Level 3- Bachelor's degree plus 5 years of experience OR 13 years relevant education/experience in lieu of degree.
    • High level working knowledge of SCCM.
    • Demonstrate a specialized level of knowledge in computer systems analysis, software design, and problem solving techniques.
    • Independently evaluate, select, and apply technical techniques to solve problems of increasing scope and complexity.


      Must demonstrate knowledge and skills with the following:


      • Standard computer hardware/software.
      • TCP/IP networking and configuration.
      • Windows 10/SCCM configuration and deployment.
      • Software deployment methodologies and scripting.
      • Must possess excellent customer service and communications skills (verbal and written).
      • Must enjoy working in a team environment.


        Job Information:


        • Salary Grade: 190/200


          INL Overview:

          INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy's mission in nuclear energy research, science, and national defense. With more than 5,000 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to discover new science and development technologies that underpin the nation's nuclear and renewable energy, national security, and environmental missions.

          INL Mission:

          Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure.

          INL Vision:

          Our vision is to change the world's energy future and secure our nation's critical infrastructure.

          Selective Service Requirements:

          To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see www.sss.gov.

          Equal Employment Opportunity:

          Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Women and People of Color are strongly encouraged to apply.

          Other Information:

          When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration.

          Benefits, Salary, and Relocation:

          We have an extremely competitive salary structure, robust relocation package, and phenomenal benefits. For more information, please visit: .
          -Qualifications-.
          -Primary Location:-US-ID-Idaho FallsJob:-Computer Information SystemsOrganization:-Information Management (Yxxx)Schedule:-Full-timeEmployee Status:-RegularJob Posting:-Dec 15, 2020, 8:36:59 AMUnposting Date:-Jan 12, 2021, 6:59:00 AM

Keywords: Battelle Energy Alliance, Idaho Falls , Desktop Services Engineer, Engineering , Idaho Falls, Idaho

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