Solutions Engineer

Company: Systems & Solutions Inc
Location: Idaho Falls
Posted on: March 21, 2023

Job Description:

Hello! We are looking for a Solutions Engineer. Your role interfaces with customers and identifies their needs while working with various departments from network engineers, support, and operations to ensure a plan is in motion to improve the customer's experience. A Solutions Engineer works to balance various aspects of the project, from safety to design. Additionally, a Solutions Engineer researches advanced technology regarding best practices in the field and seeks to find cost-effective solutions.


Responsibilities for Solutions Engineer

• 
  
• Work closely with Information Technology professionals within the company to ensure hardware is available for projects and working properly
  
• Provide detailed specifications for proposed solutions including time and scope involved
  
• Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
  
• Establish a framework for necessary contributions from various departments and facilitate their collaboration
  
• Analyze current technologies used within the company and develop steps and processes to improve
  
• Document and monitor requirements needed to institute proposed updates in relation to customer experience
  
• Work alongside project management teams to successfully monitor progress and implementation of initiatives
  
• Account for possible project challenges or constraints and proactively seek to manage challenges
  
  Qualifications for Solutions Engineer
  
  • 
    
  • Project development and leadership skill are preferred
    
  • Experience developing IT and cloud infrastructure
    
  • Master's degree in Computer Science or Software Engineering preferred
    
  • Up to date understanding of best practices regarding system security measures
    
  • Experience with software engineering, customer experience and design architecture
    
  • Advanced understanding of business analysis techniques and processes
    
  • Extensive knowledge and experience working with various operating systems
    
  • Professional work experience in analyzing computer hardware and software
    
  • Ability to work with various departments to facilitate the orderly execution of a proposed project plan
    

Keywords: Systems & Solutions Inc, Idaho Falls , Solutions Engineer, Engineering , Idaho Falls, Idaho