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Solutions Engineer

Company: Systems & Solutions Inc
Location: Idaho Falls
Posted on: March 21, 2023

Job Description:

Hello! We are looking for a Solutions Engineer. Your role interfaces with customers and identifies their needs while working with various departments from network engineers, support, and operations to ensure a plan is in motion to improve the customer's experience. A Solutions Engineer works to balance various aspects of the project, from safety to design. Additionally, a Solutions Engineer researches advanced technology regarding best practices in the field and seeks to find cost-effective solutions.

Responsibilities for Solutions Engineer

  • Work closely with Information Technology professionals within the company to ensure hardware is available for projects and working properly
  • Provide detailed specifications for proposed solutions including time and scope involved
  • Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
  • Establish a framework for necessary contributions from various departments and facilitate their collaboration
  • Analyze current technologies used within the company and develop steps and processes to improve
  • Document and monitor requirements needed to institute proposed updates in relation to customer experience
  • Work alongside project management teams to successfully monitor progress and implementation of initiatives
  • Account for possible project challenges or constraints and proactively seek to manage challenges

    Qualifications for Solutions Engineer

    • Project development and leadership skill are preferred
    • Experience developing IT and cloud infrastructure
    • Master's degree in Computer Science or Software Engineering preferred
    • Up to date understanding of best practices regarding system security measures
    • Experience with software engineering, customer experience and design architecture
    • Advanced understanding of business analysis techniques and processes
    • Extensive knowledge and experience working with various operating systems
    • Professional work experience in analyzing computer hardware and software
    • Ability to work with various departments to facilitate the orderly execution of a proposed project plan

Keywords: Systems & Solutions Inc, Idaho Falls , Solutions Engineer, Engineering , Idaho Falls, Idaho

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