Department Manager
Company: Whole Foods Market
Location: Moran
Posted on: September 29, 2024
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Job Description:
Provides overall leadership to the Prepared Foods team.
Responsible for all aspects of daily operations including
profitability, expense control, buying, merchandising, labor,
regulatory compliance and special projects as assigned. Accountable
for Team Member hiring, development, corrective actions and
separations.
All Whole Foods Market Retail jobs require ensuring a positive
company image by providing courteous, friendly, and efficient
service to customers and Team Members at all times. All positions
must be performed in accordance with team and store Standard
Operating Procedures. Further, Team Members must be prepared and
able to perform the duties inherent in other Team Member job
descriptions. All positions must strive to support WFM core values
and goals, promote national, regional, and store programs and
initiatives, and ensure adherence to all applicable health and
safety regulations including Food Safety and regulatory duties
required in the department.Job ResponsibilitiesHolds ATLs,
supervisors and Team Members accountable for delivering outstanding
customer service. Builds a positive work environment of outstanding
teamwork, mutual respect and exceptional morale. Makes hiring and
separation decisions. Accountable for monitoring and achieving
sales, purchasing, and labor targets. Maintains proper product
assortment, merchandising, and inventory control.
Establishes and maintains collaborative and productive working
relationships with department leaders and with vendors. Sustains
exceptional level of knowledge / awareness of relevant competitors
and industry trends. Sets and achieves the highest standards of
retail execution. Fosters and encourages a positive environment of
outstanding teamwork, mutual respect, and exceptional morale.
Maintains awareness of customer flows and needs and directs Team
Members as necessary to satisfy and delight customers; responds
promptly to customer needs and questions. Selects, trains,
develops, mentors, motivates, and counsels Team Members in a manner
that sustains a high-performance team and minimizes turnover.
Provides timely, thorough, and thoughtful performance evaluations.
Consistently communicates and models WFM vision and goals.
Job SkillsSustains exceptional level of knowledge and awareness of
relevant competitors and industry trends. Advanced knowledge of
products, buying, pricing, merchandising, and inventory management.
Food safety certification.
If not currently certified, will commit to completing certification
within 6 months. Excellent interpersonal, motivational, team
building, and customer relationship skills. Capable of teaching
others in a positive and constructive manner. Product knowledge.
Advanced knowledge of regulatory and safety policies and
procedures. Proficient mathematical skills for assessing financial
performance, monitoring profitability, and managing inventory.
Demonstrated decision-making ability, leadership skills, and
ability to prioritize and delegate. Proficiency with email,
Microsoft Office, and operations-related applications.
Experience24+ months retail experience including 12+ months of team
leadership experience.
Physical Requirements/Working ConditionsMust be able to lift 50
pounds. In an 8-hour work day: standing/walking 6-8 hours
Hand use:
single grasping, fine manipulation, pushing and pulling.
Work requires the following motions:
bending, twisting, squatting and reaching. Exposure to FDA approved
cleaning chemicals.
Exposure to temperatures:
90 degrees Fahrenheit. Ability to work in wet and dry conditions.
Ability to work a flexible schedule including nights, weekends, and
holidays as needed. Ability to use tools and equipment, including
knives, box cutters, electric pallet jacks, and other heavy
machinery. May require use of ladders.
Note: The purpose of this document is to provide a general summary
of essential responsibilities for the position and is not meant as
an exhaustive list. This document does not reflect all job duties
or requirements for every position. Requirements build as one
progresses through the job levels, so any job duties required at a
lower level may be required at the higher level in addition to the
duties listed for that higher level. Duties, assignments, and other
responsibilities may differ for similar positions based on business
conditions, departmental or geographic location, and/or needs for
the particular position. An individual must demonstrate successful
performance in their current position before being considered for
promotion. In addition, in order to promote into a higher-level
position, a business need for the promotion must exist and the
candidate must be considered the most qualified person for the new
position. Completion of certain milestones such as obtaining an
advanced degree or certification, time in current position, or
developing skills to perform at the higher-level role do not
guarantee a promotion.
Keywords: Whole Foods Market, Idaho Falls , Department Manager, Executive , Moran, Idaho
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