DICKINSON NEUROLOGICAL SURGERY -MEDICAL RECEPTIONIST
Company: MountainView Hospital
Location: Idaho Falls
Posted on: May 4, 2021
Job Details Level Entry Job Location Eastern ID Neurological -
Idaho Falls, ID Remote Type N/A Position Type Full Time Education
Level High School Salary Range Undisclosed Travel Percentage
Undisclosed Job Shift Undisclosed Job Category Health Care
Description JOB SUMMARY: Arrange for the efficient and orderly
admission and discharge of outpatient appointments, testing and
procedures. Schedules provider appointment and maintains EMR
system. Ensures that the patient's information is collected,
entered into computer system accurately, and that all patients are
aware of clinic & hospital policies and procedures. Answers phones
and provides answers to basic questions as needed. Processes
incoming and outgoing referrals, faxes, and correspondence.
Collects co-pays and payment receipts and ensures they are
processed accordingly. Preauthorizes and schedules procedures with
insurance and outside facilities. DUTIES AND RESPONSIBILITIES: The
Medical Receptionist is: 1. Responsible for pre-registering
patients for scheduled appointments and outpatient procedures,
obtaining personal information or verifying information already on
file, including emergency numbers and insurance information. 2.
Responsible for obtaining signature on Consent Forms and ABNs. 3.
Schedules provider appointments and maintains EMR system records.
4. Obtains preauthorization from insurance companies and schedules
procedures with outside facilities. 5. 6. Processes all incoming
referrals, faxes and record requests and ensures documents are scan
into EMR records. 7. Communicates appropriately and clearly to the
manager, medical assistants, coworkers and providers. 8. Receive
patient payments on admission and discharge. Maintains department
records, reports, and files as required. 9. Responsible, when
previous arrangements have been made or a co-payment is required,
to collect such payments and record payment. 10. Responsible for
knowing hospital policies and being familiar with hospital services
that are available. 11. Demonstrates an ability to be flexible,
organized and function well in stressful situations. 12. Treats
patients and their families with respect and dignity; ensures
confidentiality of patients' records. 13. Maintains a good working
relationship both within the department and with other departments.
14. Participates in the educational program, completes annual
educational requirements, and attends in-service meetings as
required. 15. Attends all other meetings as required. 16. Maintains
patient confidentiality at all times. 17. Accepts and completes
other duties as assigned or requested. 18. Must maintain accurate
time clock punches, punch in and out according to hospital policy.
19. Answers incoming calls to the facility in a professional,
timely manner. 20. Must maintain a professional attitude. 21. Must
wear appropriate clothing acceding to dress code. 22. Responsible
admitting walk in patients according to EMTALA guidelines. 23.
Responsible when previous arrangements have been made or a
co-payment is required to collect such payment and record the
payment if unable to collect what is noted to contact supervisor.
24. The employee is required to comply with all PCI standards and
other company policies and procedures for payment card acceptance
and security. Qualifications QUALIFICATIONS:
Education/Certification: High school diploma or general education
degree (GED). Experience: One to three months related experience
and/or training; or equivalent combination of education and
experience. Equipment/Technology: Ability to use hospital
information system, and operate basic computer functions and
software. Language/Communication: Ability to read and interpret
documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to speak effectively,
before groups of customers and or employees of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide
in all units of measure, using whole numbers, common fractions, and
decimals. Ability to compute rate ratios and percentages and to
draw and interpret bar graphs. Mental Capabilities: Ability to
apply common sense to carry out instructions furnished in written,
oral, or diagram form. Ability to deal with problems involving
several concrete variables in standardized situations.
Interpersonal: Ability to work well with others.
Keywords: MountainView Hospital, Idaho Falls , DICKINSON NEUROLOGICAL SURGERY -MEDICAL RECEPTIONIST, Healthcare , Idaho Falls, Idaho
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