Technical Account Manager

Company: Accendero Software, Inc.
Location: Idaho Falls
Posted on: February 19, 2021

Job Description:

Accendero Software is hiring! Located in Idaho Falls, ID, we are a software consulting firm that specializes in infrastructure and scientific software development for the next generation of pharmaceutical and data science startups. Accendero Software offers excellent compensation (including a reasonable guaranteed salary and generous commissions), benefits and clear advancement potential based on personal performance.
Accendero Software, Inc. is seeking a candidate to fill the role of Technical Account Manager at their Idaho Falls, ID location. The ideal candidate is a passionate, customer-focused individual who has professional experience in software and software consulting. This candidate should be prepared to own all levels of the incoming sales pipeline for the special projects group at Accendero as well as serving as the lead customer liaison for non-pharmaceutical projects.
The Technical Account Manager will report directly to the Chief Operations Officer. Accendero Software, Inc. is an Equal Opportunity Employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Responsibilities:
--- Manage all day-to-day interactions with clients via phone, e-mail, and zoom meetings. --- Coordinate delivery and scheduling based on client requests with the Chief Operations Officer and Chief Technical Officer. --- Coordinate with the Chief Operations Officer and legal team to generate Master Services Agreements and Statements of Work as necessary for client interactions. --- Interact with the client through all stages of the onboarding pipeline. --- Coordinate with 3rd party marketing services to help generate strong marketing materials with a scientific and technical focus. --- Write grants or applications as necessary for potential client projects through various third party platforms.
Requirements:--- A BS in Computer Science, Business Information Systems/Technology, or equivalent OR 2 years of technical sales or account management experience.--- Demonstrable academic or professional experience related to the Software Engineering Lifecycle. --- Demonstrable academic or professional experience in grant writing, technical writing, or similar. --- 2-3 years professional experience in a client-facing role. --- Excellent written communication. (Samples of your writing submitted to as well as a cover letter may place you above other candidates applying for this role!)
Pluses:--- Full-stack web programming experience.--- Professional experience within the full software application design lifecycle.

Keywords: Accendero Software, Inc., Idaho Falls , Technical Account Manager, IT / Software / Systems , Idaho Falls, Idaho