Greeter - Temporary

Company: Natural Grocers
Location: Idaho Falls
Posted on: January 10, 2021

Job Description:

Overview:The role of the Greeter is to provide excellent customer service to Natural Grocers customers. The Greeter will greet customers as they enter and leave the store, encourage customers to wear a mask or face protection when shopping with us, thank customers for shopping with us as they exit the store and clean used shopping carts and hand baskets.Responsibilities:Provide world class customer service to all customersGreet and welcome customers as they enter the storeProvide customers general direction to product and department locationAnswer customer questions or direct them to someone who canIdentify and assess customers' needs to achieve satisfactionHandle customer complaints, provide appropriate solutions and alternatives within the time limits or able to ask for assistance from managementGeneral cleaning and sanitization of shopping carts, hand baskets and all other required cleaning proceduresAlert store management to issues at the front-end of the storeAlthough this is a general outline of job responsibilities all employees are expected to be "hands on" and do whatever it takes to get the job done and make the company thrive.Qualifications:Prior customer service experience preferredMust have friendly and kind approach to customer serviceAbility and willingness to ask customers to wear a mask when shopping with usAbility to work at front-end of the store in varying temperaturesAttentive and assertiveFlexible scheduleThis job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Store Support Center manager that might not be listed in this job description.Physical Demands: N = NeverKey for Physical Demands: O = Occasional; 1-33% of time F = Frequent; 34-66% of timeC = Constant; 67-100% of time ActivityFrequencyActivityFrequencyActivityFrequencyNOFCNOFCNOFC Lift/Carry:Push/Pull:WalkX 10 lbs or lessX15 lbs or lessXSitX 11-20 lbsX16-30 lbsXStandX 21-50 lbsX31-50 lbsXFine motor manipulationsX 51-100 lbsX51-100 lbsXGrippingX 100+ lbsXSquat/kneelXBendX Drive:Computer:Twist/turnX ManualXData entryXCrawl/ClimbX AutomaticXUse of mouseXReach outwardXReach above chestXEnvironmental Demands: N = NeverKey for Environmental Demands: O = Occasional; 1-33% of time F = Frequent; 34-75% of time C = Constant; 76-100% of time DemandFrequencyDemandFrequencyDemandFrequencyNOFCNOFCNOFC outside workXsharp tools/equipmentXchemicalsX Cold (varies by operational needs)XXnoiseXdust/fumesX heatXcontact stressXvibrationX wet/humid (varies by operational needs)XXheightsXcongested worksiteX

Keywords: Natural Grocers, Idaho Falls , Greeter - Temporary, Other , Idaho Falls, Idaho