Post Closing Specialist

Company: First American
Location: Idaho Falls
Posted on: October 8, 2021

Job Description:

Company Summary

Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Job Summary

Essential Functions

• Perform post closing review of closed loan packages to determine completeness, accuracy and compliance with guidelines
• Track all closed loan files; update company operating system
• Scan and index closing documents within loan operating system
• Review, log and mail final trailing documents
• Answer phones, greets customers, place calls and request information needed for escrow closings

Knowledge and Skills/Technology Used

• Strong customer service orientation
• Detail orientation
• Strong verbal communication
• Problem solving skills
• Organizational skills

Typical Education

• High School diploma or equivalent

Typical Range of Experience

• Entry-level position; experience interacting with the general public or office environment preferred

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Keywords: First American, Idaho Falls , Post Closing Specialist, Other , Idaho Falls, Idaho

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