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Company: Eastern Idaho Regional Medical Center
Location: Idaho Falls
Posted on: October 13, 2021

Job Description:


Eastern Idaho Regional Medical Center is looking for a customer service oriented individual for to help support their Imaging Department!
This role is responsible for performing a variety of non-technical, clinical and clerical duties of patient care through transporting patients to and from the Imaging Department as well as demonstrating proficiency as a clerical staff in the Medical Imaging (Radiology) Department.
  • This position will independently transport patients for the Medical Imaging Department using the proper equipment and procedures to and from all nursing floors and Emergency Room.
  • Monitor IVs, pumps, and oxygen while in transit and maintain a smooth, safe and accident free patient transport.
  • Must demonstrate empathy for patients and be able to communicate with tact and understanding while addressing questions and concerns.
  • Determine the needs of patients, patient’s families and visitors while maintaining a warm, sensitive and cooperative relationship with those individuals.
  • Establish good rapport with patients, visitors, physicians and their office staff while promoting a positive hospital image and creating a favorable first impression.
  • Direct patient flow in a smooth, systematic, continuous and timely manner to ensure quality patient care is always provided in an efficient manner.
  • Possess a knowledge of various diagnostic modalities within the department and the important roll each play in the continuation of care for the patient.
  • Maintain equipment, which includes oxygen tanks, wheelchairs and stretchers, to ensure proper working conditions and cleanliness.
  • Restock department patient areas with clean linens, supplies and equipment, as well as empty linen and trash containers on a routine basis.
  • Assist in room turnover and cleaning after each patient.
  • Perform a variety of clerical duties that requires the use of computers, department specific software and PACS.
  • Cross-train to clerical area and demonstrate proficiency of all File-Room and Front Desk job duties and tasks.
  • Prioritize, plan and organize assignments as assigned, and complete those tasks on time with minimal supervision.
  • Answer telephones using appropriate etiquette and department greetings.
  • Maintain and sustain professional ethics and promote patient’s bill of rights.
  • Ensure growth and personal development.
  • Assure effective communication with all hospital staff, patients and families by providing and maintaining open lines of communication.
  • Adhere to hospital/department policies and procedures.
  • Demonstrates compliance with the Code of Conduct Ethics.

The largest medical facility in the region, Eastern Idaho Regional Medical Center (EIRMC) includes a full-service hospital with 318 patient beds. It serves as the region’s healthcare hub, serving southeast Idaho, western Wyoming, Yellowstone National Park and parts of Montana.  EIRMC is home to a Level II Trauma Center, a Level 1 ICU (of only two in Idaho), and the only Burn Center in the state of Idaho. Our ER is the most experienced in the region. The hospital's other specialty services include the region's only Level III Neonatal Intensive Care Unit capable of caring for babies born as early as 22 weeks gestation; the region’s only Pediatric Intensive Unit, the largest heart program in the region, a Behavioral Health Center which is a 74-bed Joint Commission accredited psychiatric hospital  and the region’s only Primary Stroke Center.


EIRMC is part of the HCA Healthcare network - which includes more than 300 affiliate facilities across the country – offering our colleagues the opportunity for travel and relocation. HCA and EIRMC are all about caring for people, and that care extends to patients, families and our colleagues.


You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for dedicated professionals like you to be a part of our team. Join us in our efforts to better our community!


We offer an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. A few of the benefits we provide you:

  • Tuition Reimbursement and Student Loan Repayment
  • Full Medical, Dental, Life, Disability and Vision Insurance
  • 401k (3%-9% match based on tenure)
  • PTO
  • Employee Stock Purchase Plan
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Employee Discount Program 

We would love to talk to you about this fantastic opportunity!


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


  • American Red Cross or American Heart Association Basic Life Support Course (BLS or BCLS) and Certification
  • Must possess general clerical skills
  • Must have sensitivity, maturity, and ability to communicate clearly and concisely both verbally and in writing.
  • Must have knowledge of hospital and department policies and procedures.
  • CNA Certification is preferred
  • Medical terminology and/or medical-related training preferred 
  • Experience in medical environment with patient interactions, body mechanics and general office skills preferred.

Keywords: Eastern Idaho Regional Medical Center, Idaho Falls , Transporter, Other , Idaho Falls, Idaho

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