Product Support Coordinator

Company: HONNEN EQUIPMENT CO OF UTAH ID
Location: Idaho Falls
Posted on: May 15, 2022

Job Description:

Position Summary: Performs a wide variety of administrative duties and tasks for all departments as directed by the local department management. Primary Duties include service writing and service admin responsibilities, location reception duties and other administrative duties Service Department Duties

• Open, make changes, and invoice Service Department Work Repair Orders while assisting in communication to customers of invoice totals
• Open and manage service department purchase orders, including Accounts Payable entries and documentation requirements
• Maintain technician timesheets, and assist in data entry for tracking technician time daily
• Work within the company business system to help communicate work performed effectively on work orders
• Payroll bi-weekly administration Other Duties
  • Take incoming calls branch calls
  • Greets and directs customers coming into the branch
  • Assists parts and sales departments as needed
  • Assists in maintaining all departmental tools, equipment, and vehicles are in good working order and vehicle registrations are current
  • Promotes and sells products and/or services to meet customer needs
  • Assists with preparing and maintaining merchandise displays
  • Assists in keeping the front lobby area clean and orderly Qualifications:
    • High School diploma or associate degree
    • Two (2)+ years of administrative or equivalent experience Knowledge, Skills, and Abilities:
      • Excellent Customer Service skills
      • Basic data entry/keyboarding skills
      • Ability to work in a team environment
      • Ability to Multi-task
      • Motivated and dependable PM20 PI177559017

Keywords: HONNEN EQUIPMENT CO OF UTAH ID, Idaho Falls , Product Support Coordinator, Other , Idaho Falls, Idaho