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Product Support Coordinator

Location: Idaho Falls
Posted on: May 15, 2022

Job Description:

Position Summary:
Performs a wide variety of administrative duties and tasks for all departments as directed by the local department management. Primary Duties include service writing and service admin responsibilities, location reception duties and other administrative duties
Service Department Duties

Open, make changes, and invoice Service Department Work Repair Orders while assisting in communication to customers of invoice totals
Open and manage service department purchase orders, including Accounts Payable entries and documentation requirements
Maintain technician timesheets, and assist in data entry for tracking technician time daily
Work within the company business system to help communicate work performed effectively on work orders
Payroll bi-weekly administration

Other Duties

Take incoming calls branch calls
Greets and directs customers coming into the branch
Assists parts and sales departments as needed
Assists in maintaining all departmental tools, equipment, and vehicles are in good working order and vehicle registrations are current
Promotes and sells products and/or services to meet customer needs
Assists with preparing and maintaining merchandise displays
Assists in keeping the front lobby area clean and orderly


High School diploma or associate degree
Two (2)+ years of administrative or equivalent experience

Knowledge, Skills, and Abilities:

Excellent Customer Service skills
Basic data entry/keyboarding skills
Ability to work in a team environment
Ability to Multi-task
Motivated and dependable


Keywords: HONNEN EQUIPMENT CO OF UTAH ID, Idaho Falls , Product Support Coordinator, Other , Idaho Falls, Idaho

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