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Product Support Coordinator

Location: Idaho Falls
Posted on: June 24, 2022

Job Description:

Position Summary:

Performs a wide variety of administrative duties and tasks for all departments as directed by the local department management. Primary Duties include service writing and service admin responsibilities, location reception duties and other administrative duties

Service Department Duties

Open, make changes, and invoice Service Department Work Repair Orders while assisting in communication to customers of invoice totals

Open and manage service department purchase orders, including Accounts Payable entries and documentation requirements

Maintain technician timesheets, and assist in data entry for tracking technician time daily

Work within the company business system to help communicate work performed effectively on work orders

Payroll bi-weekly administration

Other Duties

Take incoming calls branch calls

Greets and directs customers coming into the branch

Assists parts and sales departments as needed

Assists in maintaining all departmental tools, equipment, and vehicles are in good working order and vehicle registrations are current

Promotes and sells products and/or services to meet customer needs

Assists with preparing and maintaining merchandise displays

Assists in keeping the front lobby area clean and orderly


High School diploma or associate degree

Two (2)+ years of administrative or equivalent experience

Knowledge, Skills, and Abilities:

Excellent Customer Service skills

Basic data entry/keyboarding skills

Ability to work in a team environment

Ability to Multi-task

Motivated and dependable

$20.00- $24.00 DOE



Keywords: HONNEN EQUIPMENT CO OF UTAH ID, Idaho Falls , Product Support Coordinator, Other , Idaho Falls, Idaho

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