IT Support Specialist - University of Idaho
Company: Another Source
Location: Idaho Falls
Posted on: May 6, 2024
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Job Description:
IT Support Specialist - University of Idaho
ID
101629
Application Deadline
5/24/2024
Category
Information Technology
Company
University of Idaho
Job Locations
US-ID-Idaho Falls
At a glance
Join the team at the University of Idaho as an IT Support
Specialist in Idaho Falls, ID! As a member of the Technology
Solutions Partners team, you'll play a vital role in providing
essential technology support to faculty and staff, contributing
directly to the university's teaching, learning, and research
mission. Collaborate closely with the College of Ag Life Science,
serving as the primary OIT liaison and technical advisor while
delivering top-notch customer service. Whether you're working
independently or alongside this dedicated team, you'll have the
opportunity to make a meaningful impact while enjoying the scenic
travels within Idaho. Apply now and embark on a rewarding journey
to shape the future of technology support in higher education!
Description: What you'll be doing
Another Source's client, University of Idaho, is recruiting an IT
Support Specialist to join their Technology Solutions Partners team
in Idaho Falls, ID. Internally titled: Technology Solutions Partner
I or II About the role and the team: IT Support Specialists
(Technology Solutions Partners TSPs) provide technology support to
faculty and staff to assist them in fulfilling the University of
Idaho's teaching, learning and research mission. The TSP team is
the primary Office of Information Technology (OIT) liaison,
technology service representative and technical advisor for many in
the University of Idaho community. The TSP team directly interacts
with and supports customers in their information technology needs
and issues. Benefits:
https://www.uidaho.edu/human-resources/benefits The position
provides technology support to faculty and staff to assist them in
fulfilling the University of Idaho's teaching, learning and
research mission. The TSP team is the primary Office of Information
Technology (OIT) liaison, technology service representative and
technical advisor for many in the University of Idaho community.
The TSP team directly interacts with and supports customers in
their information technology needs and issues. Level I and II
positions, individually and as part of the TSP team, serve as the
primary OIT liaison, technology service representative, and
technical advisor for departments and colleagues across the
University. They apply excellent customer service skills to fulfill
requests, resolve issues and assist customers with technical
questions or direct customers to the appropriate OIT group or
service. Duties include:
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Keywords: Another Source, Idaho Falls , IT Support Specialist - University of Idaho, Other , Idaho Falls, Idaho
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