Member Assist Cart Attendant
Company: Sam's Club
Location: Idaho Falls
Posted on: May 26, 2023
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Job Description:
Position Summary... We are looking for people who take pride in
their work to join our team. You help shape our member's entire
shopping experience by giving them a positive first and last
impression.
In the member assist - cart attendant role, you are responsible for
ensuring members see a well-kept parking lot which includes helping
members with their purchases, and ensure there are carts ready and
available. You will also assist our members with their club pick up
orders, helping them load their vehicles, and support creating a
great member experience. This means you are constantly on your feet
and on the go. Rain or shine, sleet or snow, our members count on
you.
You will sweep us off our feet if:
--- You thrive in fast-paced environments
--- You're a multi-tasker at heart
--- You keep member satisfaction as your top priority
--- You can stand for long periods of time while assisting members
quickly and accurately
--- You're a problem solver who tackles obstacles head-on to ensure
each task is completed with excellence
You will make an impact by:
--- Maintaining a positive attitude by smiling, greeting and
thanking members
--- Providing exceptional customer service to members across the
club as needed, answering any questions they may have
--- Maintaining a clean, neat, and member-ready area
The member assistant - cart attendant is a great way to start a
fulfilling career at Sam's Club. Apply now!
The above information has been designed to indicate the general
nature and level of work performed in the role. It is not designed
to contain or be interpreted as a comprehensive inventory of all
duties, responsibilities and qualifications required of employees
assigned to this job. The full job description can be made
available as part of the hiring process. What you'll do... Ensures
club pick up orders are filled by contacting members to notify when
pickup time is delayed; informing members when products are
unavailable (for example, out of stock); offering members
alternative product options when needed; ensuring products are
selected and packaged according to company policies and procedures;
ensuring items are dispensed when members arrive for pickup;
resolving member issues and concerns; and promoting the company's
products and services. Maintains safety of facility according to
company policies and procedures by conducting safety sweeps;
following procedures for handling merchandise; and correcting and
reporting unsafe situations to facility management. Provides member
service by acknowledging the member and identifying member needs;
assisting members with purchasing decisions; processing member
purchases; assisting with payments according to company policies
and procedures for different membership and payment types;
utilizing cash registers to assist members with transactions;
locating and organizing merchandise; zoning the designated areas;
resolving member issues and concerns; promoting the company's
products and services; organizing and maintaining availability of
carts/flatbeds; assisting members with transporting items;
utilizing cart retrieval equipment according to company policies
and procedures; and maintaining parking lot cleanliness. Complies
with company policies, procedures, and standards of ethics and
integrity by implementing related action plans; using the Open Door
Policy; and applying these in executing business processes and
practices. Completes work assignments and priorities by using
policies, data, and resources; collaborating with managers,
co-workers, customers, and other business partners; identifying
priorities, deadlines, and expectations; carrying out tasks;
communicating progress and information; determining and
recommending ways to address improvement opportunities; and
adapting to and learning from change, difficulties, and feedback.
Minimum Qualifications... Outlined below are the required minimum
qualifications for this position. If none are listed, there are no
minimum qualifications. Preferred Qualifications... Outlined below
are the optional preferred qualifications for this position. If
none are listed, there are no preferred qualifications. Customer
Service, Retail experience including operating cash register,
Working with mobile retail applications Primary Location... 700 E
17TH ST, IDAHO FALLS, ID 83404-6152, United States of America
Keywords: Sam's Club, Idaho Falls , Member Assist Cart Attendant, Hospitality & Tourism , Idaho Falls, Idaho
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here to apply!
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